The great discoveries are usually obvious.
You have to lead people gently toward what they already know is right.
Toward People You
Making a wrong decision is understandable. Refusing to search continually for learning is not.
Understandable Decision Making
Quality has to be caused, not controlled.
Quality Controlled Caused
You don't have to be noisy to be effective.
A rule to live by: I won't use anything I can't explain in five minutes.
Being convinced one knows the whole story is the surest way to fail.
Surest Way Fail Knows
Change should be a friend. It should happen by plan, not by accident.
Friend Accident Happen
Eliminating what is not wanted or needed is profitable in itself.
In a true zero-defects approach, there are no unimportant items.
True Items Unimportant
No one can remember more than three points.
Slowness to change usually means fear of the new.
New Fear Usually